At 360 Web Services, we are committed to providing high-quality services and ensuring your satisfaction. However, due to the nature of our work and the resources involved, please carefully review our refund policy below:
1. Payment Terms
Once payment has been made for any service, it is considered non-refundable once work has commenced. “Work commencement” refers to the point at which any development, design, or any other service-related task begins, including the initiation of communication, project planning, or the delivery of any materials.
2. Non-Refundable Policy
- No Refund After Work Starts: After work on your project begins, payments made to 360 Web Services are non-refundable. We allocate significant time and resources to ensure the best possible service and results, and as such, once work has commenced, we are unable to process refunds.
- Cancellation: If you choose to cancel the project before work starts, we will issue a full refund. Cancellation must be communicated in writing via email or your preferred method of contact prior to the commencement of work.
3. Exceptional Circumstances
While our standard refund policy is firm, we recognize that exceptional situations may arise. If you believe there are extraordinary circumstances or issues with the service that warrant a refund, we encourage you to reach out to us directly. We may, at our discretion, review the situation and determine if an exception can be made.
4. Project Deliverables
Our team is committed to delivering high-quality work and meeting the project objectives as outlined in the agreement. If you feel there is an issue with the quality of work delivered, we ask that you communicate your concerns with us promptly so we can work together to resolve them to your satisfaction.
5. Agreement Acknowledgement
By making a payment and engaging our services, you acknowledge and agree to the terms outlined in this refund policy.
If you have any questions regarding our refund policy or need clarification, please don’t hesitate to contact us.
Thank you for choosing 360 Web Services. We look forward to helping you grow your business!